What if you could put more products online faster, with less effort and nearly eliminate catalog development expense? What would happen to your online sales if you improved customer satisfaction while reducing customer service costs? Sound impossible? Not with Navaro Solutions!
Our team of experts can not only lower your costs and improve your results, we can get you to the next level. How?
Because we already have the structures, processes and technology in place built specifically for the E-commerceindustry. You have full use of all our technology, catalogs, and customer support systems, but pay only a fraction of the costs because it's shared by many retailers.
• Call Centre - Let us handle your online customer service for you. We'll receive your customer calls in our call center and respond to any problems that arise on any of your orders. Returns, refunds, exchanges, even chargebacks, we handle it all under your business name.
• Live Help - our operators are trained to offer live help to your customers through our online chat system giving your customers peace of mind and encouraging sales.
• Customer Management - we will handle the all customer information, dealing with all security issues, management of mailing lists, member services etc.
• Stock Management - our systems can be set to control the inventory of your site live, enabeling you to only sell items you have in stock. Daily backups of stock inventory, low stock warnings, and supplier contact can all be managed for you. We have many reputable suppliers in the trade which can offer you the most competitive pricing for your products and services and supply direct to us for shipping and billing.
• Billing Solutions - we have spent many years building and perfecting our custom billing solution which can be seamlessly integrated into your site allowing us to remove the stresses of daily billing, bank charges and accounting.
• Site Appraisals - Our experts will vet your current site and provide a document of recommedations that will identify key areas of your business that we can help to improve.
• SEO services - Our reputation for SEO (Search Engine Optimisation) is second to none. All of our clients that has commisioned us to provide SEO services have seen a significant increase in site traffic and ultimately in sales.
• Warehouse team - should you choose us to supply your products and services to your customers you can rely on us to stock, pick, box, and ship your orders.
• Sell More with Keywords - Use our Keyword tools to track your search engine keyword buying performance.
• Email Marketing - Use our powerful email marketing tools to collect emails, create interest groups, send out newsletters and special promotions to drive customers into your store.